Edinburg 311

Access Support:
Connect with 311

The City of Edinburg 311 serves as the primary point of contact for non-emergency inquiries from residents, business owners, and visitors. If we're unable to directly address your concerns, we'll assist in locating appropriate support. Our services are accessible through various channels, including telephone, mobile, and web applications. We are committed to improving service accessibility, enhancing convenience, and fostering positive community relationships.

How Edinburg 311 can help you: 

• Report Issues: Easily report non-emergency problems like potholes, graffiti, broken streetlights, and more.
• Real-time Communication: Service Requests are immediately sent to the relevant department for resolution.
• Track Progress: Users can monitor their requests' status in real-time and receive updates via email if one is provided.
• Community Engagement: Encourages comments and support on existing reports, fostering a sense of collective responsibility.
• User-Friendly Interface: Intuitive layout optimizing issue reporting efficiency, enabling users to furnish comprehensive information, precisely designate locations, and add photos, ensuring a simplified and transparent reporting experience.