Citizen Request Center
The Edinburg Listens Line, or TELL, allows citizens to formulate a service request without having to call or visit City offices. Powered by SeeClickFix, users are able to document neighborhood concerns ranging from potholes and weedy lots to damaged sidewalks and malfunctioning traffic signals with the reporting service.
Once submitted, the request will instantly be routed to the appropriate department and residents will be able to track their request as it is addressed.
A mobile app is also available. With it, residents can provide the location, a description of the request and pictures. The app is free and easy to use. To download it, residents should visit the app store on their iPhone, Android, Windows or Blackberry phones.
The goal of this mobile and online tool is to simplify the process for requesting services as well as to improve communication between the City and its residents.
Users may also submit the service request form via the following direct link: https://seeclickfix.com/edinburg/report