How to identify a phone call from the Census Bureau
The Census Bureau conducts over 100 surveys other than the 2020 Census. If your address was selected to participate in one of these surveys, we may call you to participate. Some surveys are done exclusively by phone. We might also call you if we do not find you at home or when a personal visit is not convenient. You may receive a call from one of our contact centers or from a field representative.
Contact centers, household surveys other than the 2020 Census
For household surveys other than the 2020 Census, the Census Bureau uses two contact centers: one in Jeffersonville, Indiana, and the other in Tucson, Arizona. The caller will identify themselves and the name of the survey. If they are unable to reach you, they will leave a message with a case ID associated with your survey.
Most Census Bureau calls asking you to participate in a survey other than the 2020 Census originate from one of the following numbers:
- (812) 218-3144, Jeffersonville Contact Center
- (520) 798-4152, Tucson Contact Center
If you receive a call and wish to independently verify that a number is from the Census Bureau, you can call one of the following numbers:
- 1-800-523-3205 Jeffersonville, IN
- 1-800-642-0469 Tucson, AZ
- 1-800-923-8282 Customer Service Center
Field representatives for household surveys other than the 2020 Census
Field representatives who do in-person interviews for surveys other than the 2020 Census may also call you. To verify that a caller is a Census Bureau field representative who is working on a survey other than the 2020 Census, you can enter their name in the Census Bureau Staff Search, a database that lists name and contact information for all Census Bureau employees. *Please note that 2020 Census takers will not be listed in the Staff Search system.
Search the Census Bureau Staff Directory to find the contact information for our employees.