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Edinburg 311

Mission Statement  

Access Support:
Connect with 311


The City of Edinburg 311 serves as the primary point of contact for non-emergency inquiries from residents, business owners, and visitors. If we're unable to directly address your concerns, we'll assist in locating appropriate support. Our services are accessible through various channels, including telephone, mobile, and web applications. We are committed to improving service accessibility, enhancing convenience, and fostering positive community relationships.

How Edinburg 311 can help you: 

  • Report Issues: Easily report non-emergency problems like potholes, graffiti, broken streetlights, and more.
  • Real-time Communication: Service Requests are immediately sent to the relevant department for resolution.
  • Track Progress: Users can monitor their requests' status in real-time and receive updates via email if one is provided.
  • Community Engagement: Encourages comments and support on existing reports, fostering a sense of collective responsibility.
  • User-Friendly Interface: Intuitive layout optimizing issue reporting efficiency, enabling users to furnish comprehensive information, precisely designate locations, and add photos, ensuring a simplified and transparent reporting experience.
Download the City’s Edinburg 311 mobile app!
Visit the Apple App Store and Google Play to download the app and start engaging with Edinburg 311.

If your wireless or landline phone carrier cannot directly access the City's 311 Call Center, you can reach us by dialing (956) 259-4357. 

Need support with different non-emergency issues? Contact 311.
pin     212 West. McIntyre St.
    Edinburg, Texas 78539

    Call Us: Reach Out,
    311 Is on Your Side!

    (956) 259-4357
    Confidential Dialing:
Use (956) 259-4311 to ensure
    complete anonymity during
    your call.

email (1)  Edinburg311@cityofedinburg.com
External Resources

Other Issues? Contact 311!